Sicurez Automotive Solution Warranty Policy


If within the stated period of warranty (hereinafter called the "Warranty Period") this product proves to be defective due to manufacturing defect we will undertake, upon the following conditions, to repair the same free of charge at our service centre.

1. This product shall be used strictly in accordance with the instructions provided by the manufactures.

2. Sicurez Automotive Solution warrants to the original purchaser that Sicurez Automotive Solution products are free from defects in material and workmanship under normal use and service in the country of Malaysia ONLY for the period commencing upon the date of purchase and continuing for the Warranty Period specifies as below:

a) Thinkware:  
(i) Main Dash Cam unit, iVolt battery pack - Eighteen (18) months with One to one exchange policy
(ii) MicroSD Card and all Accessories in box  - Twelve (12) months

b) Blackvue:  
(i) Main Dash Cam unit, Power Magic battery pack - Eighteen (12) months with One to one exchange policy
(ii) MicroSD Card and all Accessories in box  - Twelve (12) months

c) Finevu Products:
(i) Dashcam unit,MicroSD Card and all Accessories in box - Eighteen (18) months with One to one exchange policy

d) Viofo Products:  
(i) Main Dash Cam unit  - Twelve (12) months with One to one exchange policy
(ii) Accessories, i.e. GPS receiver, hardwire kit, CPL Filter - Twelve (12) months

e) DDPAI:
(i) Main Dash Cam unit  - Twelve (12) months, warranty by local distributor 
(ii) Accessories, i.e. GPS receiver, hardwire kit, CPL Filter - Twelve (12) months

f) 70mai:
(i) Main Dash Cam unit  - Twelve (12) months, warranty by local distributor
(ii) Accessories, i.e. GPS receiver, hardwire kit, CPL Filter - Twelve (12) months

g) Samsung Pro Endurance MLC Memory Card:
(i) 32GB - 2 years
(ii) 64GB - 3 years
(iii) 128GB - 5 years

h) Sandisk High Endurance Memory Card: 
(i) Minimum 2 years warranty to maximum 5 years warranty, depending on card capacity.

3. If any time during the Warranty Period any part or parts is or are removed, tampered, modified, dismantled, repaired, handled in any way by any person or persons not authorized by us, this Warranty Period will become void.

4. Our decision to the defects either of workmanship or materials shall be conclusive. Any product or part than has been replace shall become our property.

5. There shall be no alteration, defacement, and removal of any kind of serial numbers on the product.

6. This Warranty Period does not particularly cover Damages resulting from the following reasons :

a) physical damages to the surface of the product, including without limiting to, breakage, cracks, scratches or black marks on the LCD screen, lens or outside casing of the product caused by you or any third party. 

b) accident, misuses and defective/ unauthorize parts.

c) normal wear and tear, damages, defects, and malfunctions caused by Acts of God. 

7. This Warranty Period does not cover finishers, consumables, consumable parts and cleaning.It also does not cover performance due to firmware programs issue.